Your Privacy Matters at Art of the Jurassic Coast

Introduction

At Art of the Jurassic Coast, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services. We encourage you to read this policy carefully to understand our practices regarding your information and how we will treat it.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

Information We Collect

We collect various types of information to provide you with a seamless shopping experience, improve our services, and comply with legal obligations. The information we collect includes:

Personal Information

• • Name: We collect your first and last name when you create an account, make a purchase, or contact us.
  • Contact Details: Email address, phone number, and shipping/billing addresses are collected to process orders and communicate with you.
  • Payment Information: Payment card details and other payment method information are used to process your transactions. We do not store credit card information after your transaction is processed, and all payments are securely handled by our payment service providers.

Non-Personal Information

• • Device & Browsing Information: We automatically collect information about the device you use to access our site, including IP address, browser type, operating system, and browsing behaviour (pages visited, time spent, referring URLs, etc.).
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to personalise your experience, analyse site traffic, and understand how visitors interact with our website.

How We Use Your Information

We use the data collected for various legitimate business purposes, including but not limited to:

• • Processing and fulfilling your orders, including shipping, returns, and exchanges.
  • Communicating with you about your orders, account, or customer service inquiries.
  • Sending you updates, newsletters, promotional offers, and other communications (you may opt out at any time).
  • Personalising your shopping experience by remembering your preferences and previous purchases.
  • Improving our website, products, and services based on customer feedback and browsing behaviour.
  • Detecting, preventing, and responding to fraud, unauthorised activities, or violations of our Terms of Service.
  • Complying with applicable laws, regulations, and requests from law enforcement authorities.

Disclosure of Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers

We engage trusted third-party vendors and service providers to perform functions on our behalf, such as payment processing, order fulfilment, shipping, email delivery, website hosting, analytics, and marketing. These parties are only provided with the information necessary to perform their services and are contractually obligated to protect your data.

Obligations & Protection

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe such action is necessary to protect the rights, property, or safety of Art of The Jurassic Coast, our customers, or others.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice on our website if such a change in ownership occurs.

Security of Your Information

The security of your personal data is our priority. We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. These include encrypted connections (SSL/TLS), secure servers, and regular reviews of our security practices. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Choices and Rights

We believe you should have control over your personal information. Depending on your location, you may have certain rights with respect to your data, including:

• • Access: You can request details about the personal information we hold about you.
  • Correction: You can update or correct your information through your account settings or by contacting us.
  • Deletion: You may request the deletion of your account or certain personal information, subject to legal and operational requirements.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting our customer service team.
  • Cookies: You can manage your cookie preferences through your browser settings or our website’s cookie banner.

To exercise these rights, please contact us at Privacy@JurassicCoast.Gifts. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children’s Privacy

Our website and services are not intended for children under the age of 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

International Data Transfers

If you are accessing our website from outside United Kingdom, your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

Links to Other Websites

Our website may contain links to external sites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any sites you visit via links from our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, the updated policy will be posted on this page with a new “effective date” at the top. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Art of The Jurassic Coast Privacy Team

Email: Privacy@JurassicCoast.Gifts

Mail: 32 Fore Street, Seaton, Devon, EX12 2AD

We value your trust and are committed to ensuring your privacy is respected and protected.

Effective Date: 18th September 2025

Art of The Jurassic Coast